• Legal
Refund &
Cancellation Policy.
Last updated: November 3, 2026
We want you to be satisfied with every purchase from Appmidia LLC. This policy explains how cancellations and refunds work for our digital products, subscriptions and services. It is part of our Terms of Service.
1. Subscriptions
- Cancel anytime. You can cancel a subscription at any time through your account (where available) or by emailing contact@appmidia.com. There are no cancellation fees.
- When it takes effect. Cancellation stops future renewals. You keep access until the end of the billing period you already paid for.
- First purchase guarantee. If you are not satisfied, you may request a full refund within 14 days of your first subscription payment.
- Renewals. Renewal charges are generally non-refundable, but if you forgot to cancel and have not used the Service since the renewal, contact us within 7 days of the charge and we will review your request in good faith.
2. One-time digital purchases
For digital products and content delivered immediately (for example, licenses, digital downloads or in-app features), you may request a refund within 14 days of purchase if the product is defective, not as described, or could not be delivered or accessed and we were unable to fix the problem.
3. Professional and custom services
For custom projects (such as design, development or consulting), the payment schedule, milestones and refund conditions are defined in the proposal or agreement signed for that project. Unless that agreement says otherwise, amounts paid for work already performed or delivered are non-refundable, and prepaid amounts for work not yet started are refundable upon cancellation.
4. Purchases through app stores
If you bought through the Apple App Store or Google Play, the payment was processed by Apple or Google and refunds must be requested from them according to their policies. We are happy to help you with the process.
5. Consumer rights
If you are a consumer in the EEA, UK, Brazil or another jurisdiction that grants a statutory right of withdrawal, you may withdraw from a purchase within the legal period (for example, 14 days in the EEA/UK or 7 days in Brazil). For digital content supplied immediately, the right of withdrawal may be lost once delivery starts with your express consent, where the law allows. Nothing in this policy limits your mandatory legal rights.
6. How to request a refund
- Email contact@appmidia.com with the subject “Refund request”.
- Include the email used for the purchase, the date, the amount and the order or transaction ID (from your Stripe or PayPal receipt), plus a short description of the reason.
- We will confirm receipt within 2 business days and give you a decision within 5 business days.
7. How refunds are issued
Approved refunds are issued to the original payment method (card via Stripe, or your PayPal account). Depending on your bank or card issuer, it may take 5 to 10 business days for the refund to appear. Refunds are made in the original currency; we are not responsible for exchange-rate differences or fees charged by your bank.
8. Chargebacks
Please contact us before opening a dispute with your bank, Stripe or PayPal — we usually solve billing issues quickly. If a chargeback is filed, access to the related Services may be suspended while it is reviewed.
9. Contact
Appmidia LLC — Email: contact@appmidia.com · 16710 Point Rock Dr, Winter Garden, FL 34787, United States